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Choosing Your HARX Telephony Plan Among the Four
Nomad Solo, Reception / Secretarial, Company Full Scope In & Out or Contact Centre: how to spot the plan that fits your activity.
How to choose your plan
What are the four HARX Telephony plans?
Nomad Solo, Reception / Secretarial, Company Full Scope In & Out and Multi-client Contact Centre. Each targets a specific kind of use, from the solo worker to the call centre.
Which plan suits a freelancer or a nomad?
Nomad Solo is for freelancers, nomads and people who work for France from abroad. It offers a French number, a personal voicemail and a call log.
Which plan suits a practice or a small business?
Reception / Secretarial targets very small businesses of any trade, medical practices and insurance brokers, with remote staff or outsourced reception.
And for an SME or a remote team?
Company Full Scope In & Out covers both inbound and outbound calls for sales, customer relations, collections or recruitment.
Which plan suits a call centre?
Multi-client Contact Centre fits centres in Europe, the United States or outsourcing countries such as France, Morocco, Tunisia and Senegal, with agents on site or remote.
How do I decide between two similar plans?
List your real needs: who answers, who calls, how many people, for how many clients. The plan that covers these points without unneeded features is usually the right one.
Can I change plans later?
Your activity changes and so do your needs. To learn how to adjust your plan, talk to the HARX team before reorganising your setup.
Keep reading
Creating your access, signing in, protecting your account and knowing who can use what: the essential answers.
How an AI can assist during a call, what it does not replace and how to use it with good judgement.
History, follow-up and callback organisation: how the call log helps you keep track of everything in your day-to-day activity.
A number from your country, inbound and outbound calls, reception/secretary service and an AI to assist you.
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