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HARX for SMEs: Team Telephony, Inbound and Outbound
SMEs and remote teams: how to organise sales, customer relations, collections and recruitment by phone? Questions on the Company Full Scope In & Out offer.
Which HARX offer is aimed at SMEs?
Company Full Scope In & Out, within HARX Telephony. It is for SMEs and remote teams that make calls across several departments.
Which uses does it cover?
Sales, customer relations, collections and recruitment, for both inbound and outbound calls.
Why talk about inbound and outbound?
An SME receives customer calls and also places its own, for example to prospect or follow up. Both flows need organising.
How do I organise remote teams?
Define who answers what, set a clear greeting and keep shared call tracking. A number from your country reassures callers.
Is there an AI?
HARX Telephony includes an AI that assists. It supports calls; the offer spells out how.
How do I get started?
The subscription is monthly, with prepaid minutes and AI, and the telephony is announced as operational within minutes.
Keep reading
Creating your access, signing in, protecting your account and knowing who can use what: the essential answers.
How an AI can assist during a call, what it does not replace and how to use it with good judgement.
History, follow-up and callback organisation: how the call log helps you keep track of everything in your day-to-day activity.
A number from your country, inbound and outbound calls, reception/secretary service and an AI to assist you.
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