HARXSign inFRENESAR

Home › FAQ › Becoming a HARX Rep and Finding Gigs: FAQ for Professionals

Becoming a HARX Rep and Finding Gigs: FAQ for Professionals

Published on 2026-11-11

A customer service professional? Understand a rep’s role in TAAS, the REPS space and how to find gigs on HARX.ai.

What is a rep in TAAS?

A rep is a customer service professional in the TAAS network. Certified, they carry out gigs, meaning missions, for companies.

Where does a rep find gigs?

In the REPS space on HARX.ai, designed for finding gigs. It is the entry point on the professional side.

Do you have to be human?

No. The network includes human reps and AI ones. What counts is the approved result obtained on each mission.

How is the work evaluated?

Every interaction is evaluated in real time. This gives feedback during the mission and helps you work toward the requested result.

When is a rep paid for a gig?

The principle of TAAS is that the company pays only when the result is approved. Payment for a gig is therefore tied to that approval.

How do I get started?

Go to HARX.ai, to the TAAS section, then to the REPS space. The precise certification conditions are not detailed here; refer to the information on the site.

Keep reading

Account, Login and Access: The HARX Telephony FAQ
Creating your access, signing in, protecting your account and knowing who can use what: the essential answers.
AI During Calls: Questions About HARX Telephony
How an AI can assist during a call, what it does not replace and how to use it with good judgement.
Call Log: What Is It For With HARX Telephony?
History, follow-up and callback organisation: how the call log helps you keep track of everything in your day-to-day activity.
Discover HARX

A number from your country, inbound and outbound calls, reception/secretary service and an AI to assist you.

Telephony Create my account