Home › FAQ › Paying for Results: How Outcome-Based TAAS Works
Paying for Results: How Outcome-Based TAAS Works
How does paying for results work with TAAS? Expected outcome, approval and the moment of payment explained step by step, in plain terms and without prices.
What does “pay for results” mean?
It means payment is tied to an approved result rather than to time spent or the number of actions performed. Until the result is approved, the company pays nothing.
Who sets the price?
The company does. It defines the expected result and its price, since it knows best what that result is worth to its business.
When does payment happen?
When the result is approved. Approval is therefore the key step: it confirms that what was requested has actually been obtained.
How can disagreements about the result be avoided?
By describing it precisely from the start: what must happen, how it will be verified and in what context. A vague result is hard to approve; a clear one is much easier.
Are interactions monitored during the mission?
Yes. Every interaction is evaluated in real time, so quality can be followed while the work is under way instead of being discovered afterwards.
Where can I learn more about how it works?
HARX.ai presents TAAS among its offers. If you want to pay only when a customer service result is approved, that is the offer to explore.
Keep reading
Creating your access, signing in, protecting your account and knowing who can use what: the essential answers.
How an AI can assist during a call, what it does not replace and how to use it with good judgement.
History, follow-up and callback organisation: how the call log helps you keep track of everything in your day-to-day activity.
A number from your country, inbound and outbound calls, reception/secretary service and an AI to assist you.
Telephony Create my account