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Real-Time Evaluation of Interactions: The TAAS Principle
Every TAAS interaction is evaluated in real time. Understand what this changes for quality monitoring and for the approval of a result.
What does real-time evaluation mean?
It means each interaction is evaluated as it happens, not only after the mission is over.
Does it apply to every interaction?
Yes. In TAAS, every interaction is evaluated in real time. The principle applies across the whole network of professionals.
What is the benefit for the company?
It can follow the quality of the work while it takes place, which helps check that things are heading toward the expected result.
How does it relate to payment?
Payment depends on the result being approved. Continuous evaluation provides useful markers for judging whether that result has been reached.
What does it bring to reps?
Feedback on their work as interactions unfold. The details of the mechanism are not described here; see HARX.ai for up-to-date information.
Does it replace a clearly defined result?
No. Evaluation accompanies the mission but does not replace the prior definition of the result, which remains the core of TAAS.
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