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Getting Started with HARX Telephony: First-Step FAQ
Answers to the questions people ask before launching HARX Telephony: what it is, how to begin and what to expect on day one.
First steps with HARX Telephony
What is HARX Telephony?
It is the telephony offer from HARX.ai. It provides a number from your country, inbound and outbound calls, a voicemail, remote reception and an AI that assists you during calls.
Do I need special equipment to start?
HARX Telephony is designed to be up and running within minutes. All you need is an internet-connected device and a headset or earbuds to keep your hands free and the sound clear.
How does the setup work?
You pick the plan that matches your activity, create your access, then get your number. From your workspace you can make and receive your first calls.
How is it different from a basic phone line?
A traditional line only carries your voice. Here you also get voicemail, a call log, remote reception and AI assistance, all within one subscription.
How is the service billed?
The model is a monthly subscription, with prepaid minutes and prepaid AI. You will see the details when you choose your plan, directly with HARX.
Is HARX Telephony suitable for a business that is just starting?
Yes. From freelancers to small teams, the offer adapts to very different sizes. Start with the plan closest to your real usage, then adjust your setup as you grow.
Where can I get help if I am stuck?
First read the other pages in this FAQ, which cover accounts, calls and voicemail. For a specific case, contact the HARX team through the website.
Keep reading
Creating your access, signing in, protecting your account and knowing who can use what: the essential answers.
How an AI can assist during a call, what it does not replace and how to use it with good judgement.
History, follow-up and callback organisation: how the call log helps you keep track of everything in your day-to-day activity.
A number from your country, inbound and outbound calls, reception/secretary service and an AI to assist you.
Telephony Create my account